#12912 Bluetooth

Closed Created by @pascal pernot - 3 comments

From @pascal pernot 11.02.2018, 13:27
Dean sirs, the ap is working good but the connexion with my IPad is very poor : the connexion is lost every 30 to 40 seconds. Is there anything I can do to improve this ?
#1 From @smartrace 11.02.2018, 16:17 Owner
Hey Pascal,

you're probably affected by the iOS 11 connection issues described here: https://www.smartrace.de/en/the-smartrace-manual/trouble-shooting/connection-drops-on-ios-11/

Marc
#2 From @pascal-pernot 11.02.2018, 19:48
Thank you. What should I do?
#3 From @smartrace 12.02.2018, 08:34 Owner
Well, in as a customer in Germany you can return AppConnect to Carrera and have them updating the firmware. But I don't know how it's planned for other countries. I'd suggest to either contact Carrera directly or your local Carrera retailer.

Marc

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  • Created by

    @pascal pernot
    11.02.2018, 13:27

  • Type

    Bug

  • State

    Closed

  • Priority

    normal

  • Product

    SmartRace