#12956 Chromebook – Google Functionality

Closed Created by @mablaszczyk - 9 comments

From @mablaszczyk 30.05.2018, 13:14
Hello. I purchased the app last night to use for my Carrera track, however the app could not find the Carrera AppConnect Bluetooth.

When I tried using the Carrera AppConnect app, the application prompted me to "Allow" or "Deny" the Bluetooth to be used. Once I "Allowed" the Bluetooth for the application, it could locate and pick up the device. I did not get this prompt when using SmartRace, which I am guessing why the app could not find the AppConnect Bluetooth.

Is there a way to force this setting to allow the Chromebook / SmartRace to connect to Bluetooth?

Thank you,
Mark
#1 From @smartrace 01.06.2018, 13:07 Owner
Hey Mark,

which version of Android is running on the chrome book?

Marc
#2 From @mablaszczyk 02.06.2018, 17:59
Version 66.0.3359.181 (Official Build) (64-bit)
-Mark
#3 From @mablaszczyk 02.06.2018, 18:06
Other info:

Platform
10452.96.0 (Official Build) stable-channel cyan

Firmware
Google_Cyan.7287.57.165

ARC Version
4780877

Blink
537.36 (@)

V8
6.6.346.32
#4 From @smartrace 03.06.2018, 10:42 Owner
Hey Mark,

thanks for the update. I was not aware it was possible to have SmartRace running on this type of device. Does it have BLE support (bluetooth 4.0) at all? And how do you get the app? Is the play store available on the device?

Marc
#5 From @mablaszczyk 03.06.2018, 12:08
Hi Marc,
Yes, the Chromebook has Bluetooth support (I will have to get the version somehow). And yes, it was available for purchase from the Google Play store ($11.99).
#6 From @smartrace 06.06.2018, 10:49 Owner
Ok, thanks. Please try to find out which bluetooth version is supported by your device. Also, does the original Carrera app connect to your control unit and work correctly? Please make sure to not use the operatings system pairing dialog to make the pairing, but let the app do it.
#7 From @mablaszczyk 06.06.2018, 11:13
Do you know where those settings are located? I have been trying to Google where to find the information with no luck. Also, the Carrera AppConnect did connect and works correctly. The app initially forced the "do you want to allow the bluetooth settings for this app" to appear on the first load of the software.
#8 From @smartrace 09.06.2018, 14:27 Owner
Hm, well, if you're able to use the original App without any issues and the time tracking with it works as expected, the bluetooth should not be the issue.

Do you think there is any way to give the bluetooth permission manually to the app?

Sorry, I currently can't think of a possible solution :-(

Marc
#9 From @smartrace 17.06.2018, 12:27 Owner
Hey Mark,

is the issue resolved for you? Please let me know if you still need any assistance.

Marc

You need to be logged in to add a comment.

  • Created by

    @mablaszczyk
    30.05.2018, 13:14

  • Type

    Bug

  • State

    Closed

  • Priority

    normal

  • Product

    SmartRace