#13142 App wont find CU, but did yesterday

Closed Created by @rjrguy1 - 2 comments

From @rjrguy1 02.05.2019, 20:14
First attempt at using Carrera app connect yesterday. First connected to the Carrera App that was fine. Updated CU as requested and used app without issue. Then Connected to Smart Race and used without issue as well (better app) Today, my Iphone 7 connects to the control unit via bluetooth but neither the Carrera app or Smart Race can find the CU, Have re-tried many times. rebooted phone etc, No luck.
#1 From @smartrace 02.05.2019, 20:18 Owner
Hey Richard,

its very important that you don't pair the CU manually. Please have a look at this article for more information: https://www.smartrace.de/en/the-smartrace-manual/trouble-shooting/no-connection/

Marc
#2 From @smartrace 11.05.2019, 08:38 Owner
Please come back anytime if the issue persists or if there is new information. Thanks!

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  • Created by

    @rjrguy1
    02.05.2019, 20:14

  • Type

    Bug

  • State

    Closed

  • Priority

    high

  • Product

    SmartRace