Normally it should only be necessary to do this once and not everytime. Do you have to do it all the time at the moment in order for it to work?
#4From @yardboy28gmail-com15.06.2020, 22:27
It has only occurred twice. The first time it occurred, I had the pit lane piece installed incorrectly. I then installed Smartrace on my 2nd ipad, and it happened on that device. However, I closed Smartrace on the newly instaled iPad, opened it on the original ipad and the fuel was stuck at 0 on that ipad now too. I performed the disconnect and reconnect and it is now working on both ipads correctly.
@smartraceclosed this 16.06.2020, 08:55
#5From @smartrace16.06.2020, 08:55Owner
Hm, okay. If you continue to experience those issues I'd suppose there is something wrong with the Control Unit. Let me know the further progress please.