Hi Marc, i have programmed over and over, using the manual, it was working at the start when I was using your app, and then something changed, when the cars go over, it makes a being sound, and when the cars pass over the check lanes the error message comes up, so it is definitely reading something, but somehow it isn't reading it correctly, I have changed the decoder type on the cars to see if that makes any difference but it ddn't.
#6From @smartrace01.07.2021, 11:17Owner
eventually it could be that the check lane is defective, but I'd first suggest to unplug it, try without it and then re-plug it to the track. The error means that the check lane is installed correctly, but is has the wrong number. You can configure each checklane either as sector 1 or 2, and the error suggests that it is configured as sector 2.
#7From @smartrace05.07.2021, 16:00Owner
Please feel free to re-open anytime if you have any more information on the issue.
@smartraceclosed this 05.07.2021, 16:00
@smartrace added the label Android05.07.2021, 16:00
#8From @angboli06.07.2021, 11:30
Hi Marc, I have two sector sections, I have unprogrammed the Carrera box and have also done a re-set, some how smart race identifies the sector pieces, but for some reason, it doesn't record the times, it was working before, at the start of this year, then we hadn't used it for a while and when we started re-using it, it wasn't recording the sector times. Is there anything else you can suggest? thanks, angelo
@angbolireopened this 06.07.2021, 11:30
#9From @smartrace06.07.2021, 12:10Owner
is the error you mentioned still showing up or does SmartRace just not show the sector times? If the latter is the case, please make sure you enabled the displaying of the sector times in Settings > Race Screen > Display Sector Times.
#10From @angboli07.07.2021, 01:09
Hi Marc, the error is still coming up, when it was working properly, there was no option to choose decoders for cars, could this be an issue, and if so what setting should I have it on? thanks angelo
#11From @smartrace07.07.2021, 11:01Owner
no, the decoder selection is just for filtering in the car database, it doesn't have any futher influence. Could you please try to unplug the check lane and try another one? Maybe this one is faulty.
#12From @angboli08.07.2021, 11:21
Marc, i'll give that a go over the weekend, thanks angelo
#13From @smartrace14.07.2021, 17:16Owner
Any news? :-)
#14From @angboli15.07.2021, 09:05
Marc, i haven't been able to check but I have re-downloaded the Carrera app, so I was planning on trying that app to see if it worked with that one, I'll keep you posted. thanks angelo
#15From @angboli17.07.2021, 05:01
Hi Marc, so I tried logging on with the Carrera app, with the Carrera app it shows all the three sectors, but it records all the sectors, in sector 2, and it doesn't record lap times so it records all the sectors under sector 2 but does not complete laps, in your app now it isn't recording any lap times or sectors when I connected the Carrera app it did an update to the control unit, is there a way to make certain that the control unit is on the current update? sorry for the inconvenince.
#16From @smartrace17.07.2021, 09:32Owner
if you did the update through the Carrera App, it should have automatically updated to the latest firmware (which should be 339 right now as far as I know). So that should be fine.
Could you please try unplugging the check lane and see if the lap counting works correctly again in both apps?
#17From @angboli19.07.2021, 01:40
Hi Marc, i'll remove both check lanes and replace them with normal pieces and let you what happens. thanks angelo
#18From @angboli25.07.2021, 12:37
Hi Marc, i removed both check lanes and pde=programmed them from the control unit, with the Carrera app the timing was working, with your app the timing was also working, when I added one of the check lanes back in and programmed it, both apps were calculating the laps when the cars were crossing the check lane not the start finish line, it may be an issue with the controller, have you sen this before? Everything was working fine about 6 months ago, and then we hadn't used it for a while and now it's playing up, do you have any suggestions? thanks angelo
#19From @smartrace26.07.2021, 11:05Owner
for me this sounds as if the check lane is not configured correctly. If you're 100% sure this is not the case, I can only assume that it is faulty.
#20From @smartrace09.08.2021, 09:45Owner
Please feel free to re-open anytime if it turns out to be an issue with SmartRace.