#15332 MacOS 12.1 – speech output stops working after a few announcements (found workaround)

Closed Created by @lactardjosh - 1 comment

From @lactardjosh 26.01.2022, 03:00

Hi,

I started encountering an issue with speech output in version 5.2.1 on MacOS 10.14 early 2105 MacBook Pro. I updated MacOS to 12.1 and continued to encounter the issue with speech output. After Smartrace has made a few announcements, all speech output stops. Other sounds, like entering pit lane still work. I could recreate this by going into settings -> sounds and clicking on the speaker button to output the test sounds. After several clicks, the voice will stop outputting sound no matter what announcement I select.

Speech output type was set to Queue Up. Ambient Sound set to empty. Text-to-speech rate is 100%, Countdown Offset is 170%.

I was able to find a workaround by changing the Speech Output Type to Interrupt with all other settings the same and saving. Switching back to Queue Up and saving settings, then going back to test the sounds brings the issue back. Switching back to Interrupt and saving again allows voice output to return.

Thanks.

#1 From @smartrace 26.01.2022, 09:02 Owner

Hey there,

yes, this is a known issue. The queue up option doesn't seem to be very reliable and will most probably be removed in one of the next releases. There is unfortunately no other solution at the moment than to switch to interrupt as you mentioned.

Marc

@smartrace closed this 26.01.2022, 09:02
@smartrace added the label MacOS 26.01.2022, 09:02

You need to be logged in to add a comment.