#17697 Car photos disappear

From @JalpaMike 21.09.2024, 00:12

Since I updated to version 4.0.0 about half of the car images images no longer appear.....

completely random. If I reboot the ipad, some reappear and others disappear.....

#1 From @smartrace 21.09.2024, 07:47 Owner

Hey Mike,

please try upgrading to 6.1.1 through the app store and the images should be back. Sorry for the troubles!

Marc

#2 From @jalpamike 21.09.2024, 16:26

Hi Marc,

I don't think the App Store has 6.1.1 yet... its still showing 6.1.0.

I'll keep checking......

Mike

#3 From @jalpamike 21.09.2024, 18:30

Quick update. Just checked. I do have version 6.1.1. Still missing car images and user profile pictures.

Mike

#4 From @smartrace 21.09.2024, 21:30 Owner

Strange. Which Version of iOS are you using?

#5 From @jalpamike 21.09.2024, 22:49

Hi Marc:

iOS is 17.7

I use a 5th Generation iPad Pro 12.9"

Mike

#6 From @smartrace 23.09.2024, 11:07 Owner

Hi Mike,

I just released version 6.1.2. Could you please try if that fixes the issue?

Marc

@smartrace closed this 23.09.2024, 12:05

@smartrace added the label iOS 23.09.2024, 12:05

#7 From @jalpamike 23.09.2024, 18:40

Hi Marc:

Problem fixed!!!! Thank you so much! All is back to normal.

Mike

#8 From @smartrace 24.09.2024, 11:11 Owner

Great, thanks for confirming Mike! And sorry for the troubles!

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