#18885 Controller rumble but no drive after pitstop

Open Created by @Simpo - 5 comments

From @Simpo 03.05.2025, 22:13

Hi Marc,

              I've updated to the new SmartRaceARC arc app and turned the controller rumble on after refuelling. When the refuelling is completed the controller just rumbles and the car won't drive. The only way I seem to be able to make it go again is to turn the controller off and then on again. This then repeats at the next pitstop. I'm in analog on arc pro at the moment when this happens.

#1 From @smartrace 05.05.2025, 10:51 Owner

Ha, another strange one. Does this only happen in analog mode?

#2 From @simpo 05.05.2025, 12:06

I'll try digital and report back. I did used to have this in digital magic app when I used that.

#3 From @simpo 05.05.2025, 19:15

Right, I tried Digital which worked fine for a while, but then did the same only once though so far. Went back to analog mode and  when my pit stop had finished it would throw a red flag instead of the throttle rumble. Left it for a while and when I came back and restarted the app it was back to rumbling and no drive after the pit stop. Sometimes after quite a few squeezes of the trigger the car would go (maybe 20 or 30 at a guess) but sometimes the only way to get the car to move was to switch the controller off and back on again. Hth.

#4 From @smartrace 07.05.2025, 16:59 Owner

Could you please send me a support request from within the app so I can take a look at your settings? Thanks!

#5 From @smartrace 08.05.2025, 11:17 Owner

Thanks, your data looks good. I'm unable to reproduce this, regardless of what I try. Both digital and analog on ARC pro work as intended. I'm not sure whats happening here... :-(

You need to be logged in to add a comment.

  • Created by

    @Simpo
    03.05.2025, 22:13

  • Type

    Bug

  • State

    Open

  • Priority

    normal

  • Product

    SmartRace ARC

  • Labels

    iOS