#18892 Background Sound stops working

Open Created by @Orest_K - 4 comments

From @Orest_K 04.05.2025, 18:27

Background track stops functioning for no reason. This has been a problems for over a year for me. Have previously flagged this issue. To resolve the problem and restore sound, I have to go into the settings tab for sounds and hit the "save" button. No other setting has to be touched. This typically restores the background sound.

#1 From @smartrace 05.05.2025, 11:00 Owner

This seems to keep popping up for some users, I'm still not sure what causes it. I assume it has to do with sending the app to the background temporarily. Is there any other pattern that you were able to observe?

#2 From @orest_k 05.05.2025, 13:20

Have not noticed any specific pattern. I will make an extra effort to be more observant for this issue.

#3 From @smartrace 08.05.2025, 14:51 Owner

Does only the background ambient sound stop and other sounds continue to work (like the wheel gun sound in the pits or the clapping/applause after race finish)?

#4 From @orest_k 08.05.2025, 16:09

I cannot confirm 100%, from what I recall it  affected the background sounds. Other sounds like Voice still worked. 

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  • Created by

    @Orest_K
    04.05.2025, 18:27

  • Type

    Bug

  • State

    Open

  • Priority

    high

  • Product

    SmartRace

  • Labels

    iOS