#19160 SmartRace 2.1.0 Track Minimum Lap Time Constantly alerted even when not going over the start finish sensor Arc Pro iOS

Closed Created by @PaulHedge - 4 comments

From @PaulHedge 24.07.2025, 18:14

Since upgrading to SmartRace 2.1.0 I am unable to race as the Track Minimum Lap Time violation is constantly alerted even when not going over the start finish sensor.

I tried resetting the minimum lap time but it's still alerts.

This is under the condition New Race. I have attached the alerts plus also my configuration for my track. As I say this is happening while not actually going over the start finish line sensor.

I hope this is the correct way to alert you of issues, if not please let me know and I will use the apps Support Help Request feature instead.

Kind regards

Paul

IMG_5390.png image (png), 500kB IMG_5391.png image (png), 249kB
#1 From @smartrace 25.07.2025, 09:52 Owner

Yes Paul, this is the perfect way to report issues like that, thank you. I'll investigate and get back to you ASAP.

#2 From @smartrace 25.07.2025, 14:07 Owner

Hi Paul, I'm unable to reproduce this issue here at my track. Could you please let me know the exact steps it takes in order to produce this behavior? Thank you!

#3 From @paulhedge 25.07.2025, 15:53

I feel foolish, following your feedback I tried the Scalextric app, same issue - false laps. My Arc Pro unit is separate from the track and I realised my lap detecting sensor wire had come loose.  

Thank you so much for testing and please close this. My apologies, it was such a coincidence that this happened at the same time the app upgraded. I'll be sure to double check in future. 

Thanks again - great App.

#4 From @smartrace 26.07.2025, 00:00 Owner

No worries Paul, thanks for letting me know and glad you could find the issue :-) Happy racing!

@smartrace closed this 26.07.2025, 00:00
@smartrace added the label iOS 26.07.2025, 00:00

You need to be logged in to add a comment.

  • Created by

    @PaulHedge
    24.07.2025, 18:14

  • Type

    Bug

  • State

    Closed

  • Priority

    normal

  • Product

    SmartRace ARC

  • Labels

    iOS